Exchange and Return Policy

Exchange and Return Policy

Return Policy

• Duration: Products can be returned within a maximum of 14 days.
• Condition: The product must be in its original condition as received.
• Shipping Fees: The customer bears the full cost of delivery charges for the return.
• Pickup: The product will be collected from the customer within a maximum of 2 days.
• Refunds: The refund will be processed within a maximum of 2 days after the product has been received and inspected

Exchange Policy

• Duration: Products can be exchanged within a maximum of 14 days.
• Condition: The product must be in its original condition as received.
• Shipping Fees: The customer bears the full cost of delivery charges for the exchange.
• Price Difference: If there is a price difference between the exchanged products, the difference must be paid before the exchange process is finalized.
• Execution: The old product will be collected from the customer, and the new product will be delivered simultaneously within a maximum of 2 days